Learning Hub · People

Pet Profiles

View and manage every dog's details, health records, vaccinations and feeding needs

What are Pet Profiles?

Pet Profiles is the complete record for every dog registered in your system. Each pet has a rich profile card with four tabs — Details, Health & Behaviour, Vaccinations, and Feeding & Care. Clients manage their own pets from the "My Pets" dialog, and admins can view (and edit) any pet from the Client Management expanded view. Vaccinations are tracked individually with administered/next-due dates, certificate photo uploads, and overdue alerts.

How Pet Profiles work

Every pet is a self-contained profile with all the data you need for safe boarding.

Pet Selector

When a client has multiple pets, a horizontal chip bar lets you switch between them. Each chip shows the pet's avatar, name, and a "Primary" badge for the first registered dog. Birthday emoji appears on their special day.

Profile Header

Shows the pet's large avatar (with photo upload), name, breed, age/gender/weight chips, microchip status, and three health status indicators — Neutered, Vaccinated, Flea & Worm Treated — each colour-coded green (up to date) or red (needs attention).

Details Tab

A grid displaying breed, age, gender, date of birth, weight, and microchip number. This is the quick-reference view when checking a pet's basic info.

Health & Behaviour Tab

Expanded health cards show neutered, vaccination, and treatment status with "Up to date" or "Needs attention" badges. Below that: socialisation notes, behaviour with other dogs, special needs, and food guarding information.

Vaccinations Tab

Lists every vaccination record (Distemper, Parvovirus, Kennel Cough, Leptospirosis, etc.) with a green/red dot indicator. Tap to expand and see administered date, next due date, and options to view the certificate photo, edit, or delete. Overdue vaccines trigger an amber warning banner at the top.

Feeding & Care Tab

Captures allergies, feeding routine, water routine, and additional care notes in a Q&A format. This is what your team reads every morning before feeds.

Photo Upload

Tap the camera icon overlaying the avatar to upload or change the pet's photo. Photos are stored in cloud storage and displayed across all views — client portal, admin panel, and booking calendars.

Add / Edit / Remove

Clients can add new pets (filling in all basic, health, and behaviour fields), edit existing profiles, or remove pets. Primary pets require a full setup wizard reset. Pets with active bookings become inactive rather than deleted.

Interactive pet profiles demo

🐾 My Pets

+ Add Pet

🐕

Buddy

Primary

🐩

Luna

🐶

Max

🐕

Buddy

Primary

Golden Retriever

♂ 3 years

⚖️ 32kg

✅ Chipped

✅ Neutered

✅ Vaccinated

✅ Flea/Worm

Details

Health

Vaccinations

Feeding

🚫

Does your dog have any allergies?

No known allergies

🍽️

Feeding routine

Twice daily — morning and evening. Dry kibble with warm water.

💧

Water routine

Fresh water available at all times. Drinks more after walks.

📝

Additional care notes

Loves belly rubs. Gets anxious during thunderstorms.

🐾 3 pets · Feeding tab · Tap any pet chip to switch profiles

Vaccination tracking in detail

Vaccinations are a critical compliance requirement. Here's how the system tracks them.

16 Common Vaccines

The system comes pre-loaded with 16 standard dog vaccinations: Distemper, Parvovirus, Kennel Cough (Bordetella), Leptospirosis, Hepatitis, Parainfluenza, Rabies, Canine Influenza, Lyme Disease, Coronavirus, and more.

Administered & Next Due Dates

Each record stores when the vaccine was given and when the next dose is due. The system auto-calculates overdue status and shows red/green indicators.

Certificate Photos

Upload a photo of the vet certificate for each vaccination. Admins and clients can view these in the expanded vaccination card.

Overdue Alerts

If any vaccination is past its next-due date, an amber banner appears at the top of the Vaccinations tab. The admin client list also shows an overdue chip on the pet card.

Admin Override

Admins can add, edit, or delete vaccination records from the client's expanded detail panel — useful when clients bring paper certificates to a Meet & Greet.

What proper pet profiles enable

Click each scenario to see the result and email preview

A new dog is registered during sign-up

The pet appears with all basic info, health status indicators, and blank vaccination records. The client is prompted to complete feeding & care details and upload vaccination certificates.

A vaccination expires (past next-due date)

The pet's profile immediately shows a red "Needs attention" badge on the Vaccinated indicator. The Vaccinations tab displays an amber warning banner. Admins see an "⚠️ Overdue" chip on the pet card in the client list.

You check feeding instructions before a morning feed

Open the pet profile → Feeding & Care tab → see allergies, feeding routine (times, food type, portion), water routine, and any additional notes. Your team has all the info they need without asking the owner.

Pro tips for managing pet profiles

Always verify vaccination records against the vet certificate photo — clients sometimes enter incorrect dates.

Use the "Needs attention" health indicators as a pre-booking checklist. Don't confirm bookings for dogs with overdue vaccinations.

Encourage clients to fill in the Feeding & Care section thoroughly — it's the difference between a stressed dog and a happy one.

Check the behaviour and socialisation notes before grouping dogs for daycare. A dog that "guards food" shouldn't eat near others.

The microchip number field is essential for DEFRA compliance — ensure it's filled in for every pet.

Primary pets are linked to the setup wizard. If a client removes their primary pet, their account resets — warn them clearly.

Use the admin vaccination feature to record vaccines from paper certificates brought to Meet & Greets — don't wait for clients to do it themselves.

Learning Hub • Pet Profiles

MyPetSitter^®

The all-in-one platform for pet care professionals. Beautiful, powerful, and built with love for the pet industry.

Tools

DEFRA Readiness Check

Livestock Worrying Check

Earnings Calculator

How Many Dogs Can I Walk?

Dog Boarding Licence Guide

Product

Features

Pricing

Compare

Learning Hub

About Us

Start Free Trial

Legal

Cookie Policy

Code of Conduct