22 features · One platform · Built for the UK
Compliance, capacity & everything in between
From Livestock Act compliance and council permits to DEFRA licensing, capacity management and Stripe payments — every tool that makes MyPetSitter the most complete pet care platform in the UK.
22+
Tools built-in
100%
DEFRA ready
UK
Built & hosted
£0
Setup fees
THE OLD WAY VS MYPETSITTER
Stop juggling. Start running a real business.
WhatsApp groups for bookings
Capacity-aware online calendar
Spreadsheet invoicing
Built-in invoicing — fully managed
Paper vet release forms
Digital forms with e-signature
Chasing payments after the fact
Pay in advance — full amount or deposit
Inspector turns up — panic
DEFRA-ready records, one click
Clients ask "any updates?"
Real-time Pupdates + PupBook
Smart, capacity-aware booking
Clients pick dates on a visual calendar that knows your availability, bank holidays, and licence limits. Four booking types — boarding, daycare, meet & greet, and test overnight — each with their own flow.
Colour-coded calendar with real-time availability
Automatic bank holiday pricing
Multi-pet bookings with pricing combos
Additional services per booking (grooming, transport, etc.)
Admin can book on behalf of clients
February 2026
Boarding
Daycare
Meet & Greet
Feb 7: 5/5 slots filled — Full
Mon
Tue
Wed
Thu
Fri
Sat
Sun
·
·
·
·
·
1
2
3
4
5
6
7
FULL
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
·
·
Livestock Act & council permits — covered
The Dogs (Protection of Livestock) (Amendment) Act 2023 tightened penalties for livestock worrying by dogs under professional control. Many UK councils now require permits for commercial dog walkers — including proof of public liability insurance, max dog limits, DBS checks, and documented walking routes. MyPetSitter gives you every tool to stay compliant.
Walking route documentation & risk assessments
Public liability insurance tracking with expiry alerts
DBS check records & first aid certification tracking
Max dogs per walker enforcement (council limits)
Incident reporting — 16+ incident types with timestamps
Council permit document storage & compliance exports
Dog Walking Compliance
Compliance Checks
Walking Logs
Walker: Emma Clarke
Public Liability Insurance
Exp: 15 Sep 2026
DBS Check — Enhanced
Exp: 01 Mar 2027
Canine First Aid Certificate
Exp: 20 Nov 2026
Council Walking Permit
Permit #DW-2026-0148
Risk Assessment — Riverside
Review: 28 Feb 2026
Livestock Awareness Training
Completed: 10 Jan 2026
Today's documented walks
9:00
AM
Riverside Loop
Emma · 4 dogs · No incidents
11:15
AM
Meadow Trail
Emma · 3 dogs · No incidents
1:30
PM
Canal Path
Jake · 2 dogs · No incidents
3:00
PM
Park Circuit
Emma · 4 dogs · 1 incident
All walks logged · Routes documented · Livestock awareness verified
Never overbook, never under-earn
Real-time capacity dashboard shows exactly how many dogs you can take today — across boarding, daycare, and group walks. Licence limits, staff availability, and booking types are all factored in automatically. Clients see availability before they book, you stay within your limits without thinking about it.
Live boarding & daycare occupancy dashboard
Group walk slot management with max dogs per walk
Solo walk scheduling with per-walker time slots
Licence limit enforcement — prevents overbooking
Capacity indicators on the client booking calendar
Capacity Dashboard
Boarding
4
/ 6
2 spots open
Daycare
7
/ 10
3 spots open
Walk Slots Today
9:00
Riverside
11:00
Park Loop
1:00
Meadow
3:00
Canal Path
Licence limits enforced · Overbooking prevented · Clients see live availability
From first click to first stay
Clients self-register on your branded portal, complete vet forms and emergency contacts, then book a meet & greet. You assess the dog's behaviour with a professional scoring system, approve or decline, and they're in — fully onboarded, no spreadsheets required.
Self-registration wizard with GDPR consent
Configurable onboarding pipeline stages
Meet & greet behaviour assessment (5-star scoring)
Approve, decline, or request more info
Admin notified at every step via email
Client Pipeline
Register
Vet Forms
Meet & Greet
Assessment
Approved
🐾 Behaviour Assessment
Social
Obedience
Recall
Leash
Separation
Sarah & Luna
Mike & Max
Emma & Bella
Pre-built assessments that impress inspectors
Five professional behaviour assessment types — each with structured sections, 5-star scoring, and detailed criteria built by dog care professionals. From the very first meet & greet to a test overnight stay or test walk, every dog is evaluated consistently and the results stored as inspection-ready records.
Meet & Greet — temperament, obedience, comfort & play (boarding)
Test Overnight Stay — settling, sleeping, toileting, feeding & morning routine
Test Walk — lead behaviour, social skills, vehicle comfort & safety (boarding)
Walking Meet & Greet — home environment, greeting, departure & obedience
Walking Test Walk — pickup, lead behaviour, social, transport & drop-off
Training Assessment — 8 skill areas with progress tracking per session
Behaviour Assessments
🤝
Meet & Greet
🌙
Test Overnight
🦮
Test Walk
Gaia — Cocker Spaniel
Meet & Greet Assessment · 22 Feb 2026
💙Comfort & Anxiety
Handles separation from owner
Comfortable in new environment
Settles down quickly
No resource guarding
5 assessment types · 80+ criteria · 5-star scoring · PDF export · Inspection-ready records
Your daybook, your command centre
See today's bookings at a glance. Check pets in and out, add Pupdates on the fly, access emergency contacts and vet info instantly. The Daybook is where you live during office hours.
Check-in/check-out time tracking
Quick Pupdate creation per booking
Emergency contact & vet quick access
Medical history viewer
Training assessment logging
Today's Daybook
Wednesday, 24 February 2026
Gaia
In: 9:00 AM · Out: —
Luna
In: 8:30 AM · Out: —
Max
In: — · Out: —
Tip: Tap a booking to add a Pupdate, training assessment, or view emergency contacts.
Real-time care updates parents love
Send daily updates with 20 activity categories — from walkies to naptime to training sessions. Each entry has time, notes, and optional photo/video uploads. Parents can't stop checking!
20 colour-coded activity categories
Photo & video uploads per entry
Timestamped activity log
Training assessment creation
PDF download for records
Gaia's Pupdate — 24 Feb
Gaia's Place Pet Care
Walkies
8:30 AM
Beautiful morning walk along the canal — Gaia spotted some ducks!
Food
12:00 PM
Ate all her lunch with enthusiasm. Good appetite today!
Training
2:00 PM
Worked on recall — 8/10 today! Getting so much better.
Playtime
3:30 PM
Zoomies in the garden with Luna. Absolutely loving life!
Nap
4:30 PM
Curled up by the fireplace. Sweet dreams, Gaia!
Water
5:00 PM
Good water intake throughout the day.
A social wall clients actually share
A social wall for your pet care business. Post walk updates, announcements, and birthday celebrations. Clients react with hearts, leave comments, and share with friends.
Photo & video posts with reactions
Smart tags, mood indicators & link previews
AI story generator for creative posts
Birthday auto-detection & celebration
Community + per-client feeds
Gaia's Place Pet Care
3 hours ago · 🌤️ Sunny day! · Mood: Happy
Walk photos
24 loves
8 comments
Share
🎂 Happy 3rd Birthday Gaia! 🎉
Our favourite Spaniel turns 3 today! She celebrated with a special pupcake and extra belly rubs. Here's to many more walkies, zoomies and adventures together! 🐾❤️
31
← Click me!
12 comments
Chat with clients, right inside the app
Real-time in-app messaging lets you share photos, videos, and files with pet parents. Read receipts and typing indicators keep conversations transparent. No more juggling WhatsApp groups and text messages — everything stays in one professional thread tied to the client's profile.
Real-time messaging with read receipts
Photo, video & file sharing
Typing indicators & online status
Conversation history tied to client profile
Quick reaction emojis & message editing
Sarah Johnson
● Online
Hi! How is Luna doing today? 🐾
10:15
She's brilliant! Just finished walkies by the river 🌊
10:18
✓✓
10:19
✓✓
She looks so happy! 😍 Thank you!
10:22
I'll send the full Pupdate later! She's napping with Max now 😴
10:23
✓✓
Dog walking, fully managed
Schedule solo or group walks, assign walkers, set max dogs per walk, and send ETA messages to clients with a single tap. Staff can file incident reports on the go. Every walk is tracked, every dog accounted for.
Solo, group, adventure & puppy walk types
Per-walker schedule with max dogs & time slots
One-tap ETA messaging with editable templates
On-the-go incident reporting (16+ incident types)
Walking agreement & dog walking policy editor
Today's Walks
Monday, 23 February 2026
9:00
AM
Emma
🐕 Luna, Max, Bella · 📍 Riverside
11:00
AM
Emma
🐕 Gaia · 📍 Park loop
1:00
PM
Jake
🐕 Charlie, Milo · 📍 Meadow
3:00
PM
Emma
🐕 Rosie, Teddy, Max · 📍 Canal path
ETA messages · Incident reports · Walker schedules · Max dogs per walk
Home Visits & in-home sitting, sorted
Care for pets in their own home — quick drop-in Home Visits or overnight sits — with no DEFRA licence needed. Schedule visits, hold keys & access notes securely, and capture every visit. Owners get Pupdates; you keep the logs. Available on Starter, Walker, Pet Sitter and Pro.
Home Visits — 15-, 30- or 60-minute drop-ins for feeds, walks & meds
Overnight in-home sitting in the client's own home
Secure keys, codes & access notes per booking
Sitter Logs — medication, welfare, incidents & vet contacts
Pupdates with photos from every visit
Home Visits agreement, vet release & policies
No DEFRA licence required · add Dog Walking for +£6/mo
Today's In-Home Visits
Monday, 23 February 2026
8:30
AM
Emma
🐾 Luna · 🏠 Riverside home
1:00
PM
Emma
🐾 Luna · 🏠 Riverside home
7:30
PM
Jake
🐾 Milo · 🏠 Oakwood home
Overnight
Emma
🐾 Bella · 🏠 Hillside home
Keys & access · Medication & welfare logs · Pupdates · Vet contacts
Full CRM, built for pet businesses
Every client, pet, vaccination, form, and invoice — all in one searchable, expandable interface. No more spreadsheets, no more paper. Everything you need about a client, one click away.
Client profiles with pets, vet & emergency info
Vaccination tracking with overdue alerts
Form completion status per client
Booking & payment history
View-as-client impersonation mode
Clients
Sarah Johnson
2 pets · Joined Jan 2026
100%
Mike Thompson
1 pet · Joined Feb 2026
75%
Emma Wilson
3 pets · Joined Dec 2025
100%
David Brown
1 pet · Joined Feb 2026
50%
Your team, fully managed
Give each team member their own dashboard with tailored access. Manage documents, DBS checks, contracts, bank details, and holiday allowances — all from one place. Staff see their bookings, earnings, and schedule. You see everything.
Staff dashboard with bookings, earnings & schedule
Document onboarding: DBS, first aid, ID, insurance
Holiday & leave management (8 leave types)
Employment types: employee, self-employed, contractor
View-as-staff impersonation & staff policy controls
Team
Emma Clarke
Docs 100%
· 18 bookings
Jake Turner
Docs 85%
· 12 bookings
Mia Patel
Docs 100%
Tom Harris
Docs 60%
· 8 bookings
Full onboarding: DBS, first aid, ID, contracts, bank details, holidays & more
Paperwork? What paperwork?
Vet release, boarding agreement, emergency contacts, medical history — all digital, all trackable. Clients sign from their dashboard, you see completion in real-time. No printing, no scanning, no chasing.
Vet release authorisation (digital signature)
Boarding agreement with revision tracking
Emergency contact form
Medical history (recurring, pre-stay)
PDF download for all signed forms
Forms & Agreements
80% Complete
Vet Release
15 Jan 2026
Emergency Contact
15 Jan 2026
Boarding Agreement
16 Jan 2026
Policies & Procedures
16 Jan 2026
Medical History
Due 22 Feb
Get paid online — straight to your account
Invoices auto-generate from bookings with the correct dates, services, and pricing. Clients pay online via Stripe checkout and the money lands straight in your own account — fast, secure, and no chasing. You can also send PDF invoices or use Open Banking pay-by-bank.
Stripe-powered online checkout — paid straight to your account
Auto-generated invoices from confirmed bookings
PDF export with your branding
Email invoices directly to clients
Status tracking (Draft → Sent → Paid)
Export invoices, clients & services to CSV — ready for QuickBooks, Xero & Making Tax Digital
Invoices
MPS-001
· Sarah Johnson
15 Feb 2026
£120.00
MPS-002
· Mike Thompson
18 Feb 2026
£85.50
MPS-003
· Emma Wilson
19 Feb 2026
£210.00
MPS-004
· David Brown
19 Feb 2026
£45.00
Auto-generated from bookings · PDF export · Email directly to clients
Know your numbers, grow your business
Beautiful charts powered by Recharts — revenue trends, booking volumes, service distribution, client growth. See exactly where your business stands and where it's heading.
Revenue by month (area/bar charts)
Booking volumes by type (stacked)
Service distribution pie chart
Client registration trends
Top clients by revenue & profile completeness
Revenue Overview
£888
This Month
£718
Avg/Month
£4,307
YTD Total
Sep
Oct
Nov
Dec
Jan
Feb
Service Breakdown
Boarding
52%
Daycare
28%
Walking
14%
Professional emails, zero effort
Every client touchpoint — from welcome to booking confirmation to reminder — is handled by customisable email templates. Your brand, your voice, sent automatically at exactly the right moment.
Welcome email on self-registration
Booking confirmed & cancelled notifications
24-hour pre-stay reminders
Admin notifications for new bookings
Custom SMTP support (use your own domain)
Email Templates
Preview: Booking Reminder
Heads up, Sarah! ⏰
Luna arrives tomorrow at 9:00 AM for boarding. Please bring food, any medications, and her favourite toy. See you soon!
Check Booking
✉️
Welcome Email
Welcome to {business}! 🐾
✅
Booking Confirmed
Your booking is confirmed!
⏰
Booking Reminder
Reminder: {pet} arrives tomorrow
❌
Booking Cancelled
Booking cancellation notice
🧾
Invoice Ready
Your invoice from {business}
Your rules, fully automated
Set your cancellation policy, booking rules, and email notifications once — the platform enforces them everywhere. Clients see your terms at booking, and you never have to chase again.
Cancellation periods & fees (customisable)
Meet & greet requirements
Business currency & invoice settings
Notification rules per event type
Policies & Settings
Booking Policy
48h cancellation period
Custom booking rules
Meet & greet mandatory
Email Notifications
Welcome email on sign-up
Booking confirmation
Reminder 24h before
Business Settings
Currency: GBP (£)
Invoice prefix: MPS
Auto-confirm: Off
DEFRA compliance, sorted
If you board or provide day care for dogs in England, you need a council licence under the Animal Welfare (Licensing of Activities Involving Animals) Regulations 2018. Our boarding-specific compliance module gives you inspection-ready workflows, daily operational logs, and training records — everything your inspector expects to see.
Training Vault with CPD tracking per staff member
Daily welfare checks, cleaning & medication logs
Incident, fire safety & risk assessment records
Insurance & vet contact document storage
Star rating calculator & inspection-ready exports
DEFRA Compliance
Training Vault
Daily Logs
Staff CPD Progress
40% Complete
Animal Welfare Act 2006
Gov.uk
Canine Body Language & Stress
ISCP
Emergency First Aid for Dogs
ProTrainings
Disease Control & Biosecurity
City & Guilds
Fire Safety in Animal Premises
CPD Certified
Incident Log
Last: 20 Feb 2026
Medication Log
Last: 21 Feb 2026
Cleaning Schedule
Last: 22 Feb 2026
Welfare Checks
Last: 22 Feb 2026
Risk Assessments
Last: 18 Feb 2026
Fire Safety
Last: 15 Feb 2026
Insurance Docs
Last: 01 Jan 2026
Vet Contacts
Last: 10 Jan 2026
Install it, love it — it's a real app
MyPetSitter is a progressive web app your clients and staff can install straight from the browser — no app store, no waiting. They get offline access and a native tab bar that adapts to their role. It feels like a real app because it is one.
Install from browser — no App Store or Play Store needed
Role-adaptive tab bar (client, admin, staff)
Offline-ready — works without internet connection
Responsive design for any screen size
Auto-updates — always the latest version
9:41
📶
🔋
💬 New Message
Sarah: Thanks so much!
MyPetSitter
Next Booking
Luna · 20 Feb
Pupdates
3 new today
Messages
2 unread
Invoices
£120 due
🏠
📅
🐾
💬
👤
Install on any device · Works offline · Push notifications
Your brand, your website, your domain
Logo Studio generates 60 unique logos from your business name — pick one, customise it, done. Then launch a professional website in minutes with our built-in Website Builder. Choose a template, edit your content, and go live on your own domain. Your clients never see our name.
60 auto-generated logos — customise colours, shapes & fonts
Website builder with templates & live device preview
Hosted on your domain with SSL — fast global CDN
Logo on invoices, emails, portal & your website
Add-on available with any plan — £29/mo + VAT, no setup fees
White-Label Platform
Logo Studio
Website Builder
60 logos generated
Saved ✓
Forest Green · monogram · Logo
SVG
PNG
Modern
Classic
Bold
gaiasplace.mysitters.app
Gaia's Place
Professional dog boarding in the heart of the countryside
Book Now →
1
Features
2
Team
3
FAQ
4
Booking
Published on your domain · SSL enabled
✓ Website live on gaiasplace.mysitters.app
Every client gets a Smart Pup
When a client signs up, they're automatically assigned a unique Smart Pup avatar as their profile picture. Each pup comes in different colours and wears a different hat for every situation — booking confirmations, birthday greetings, welcome emails, and more.
126 unique Smart Pup profile pictures
Different colours & hats for every occasion
Auto-assigned on client registration
Used across bookings, portal, invoices & emails
No uploads needed — instant personality
Client Profiles
Every client gets a unique Smart Pup avatar — each one has different colours and hats for every situation.
Sarah Johnson
Smart Pup assigned ✓
Mike Thompson
Smart Pup assigned ✓
Emma Wilson
Smart Pup assigned ✓
David Brown
Smart Pup assigned ✓
Lisa Chen
Smart Pup assigned ✓
James Taylor
Smart Pup assigned ✓
🎩
Booking confirmed
Different pup, different look
126 unique Smart Pups · Different colours & hats for every occasion
Built-in guides that teach you as you go
Every policy and setting comes with an interactive Learning Hub. See real UI mockups, animated outcomes, email previews, and expert tips — right inside your admin panel. No guesswork, no external docs. You can also share the public version with your team.
Interactive guides for every policy and setting
Animated mockups showing real outcomes
Email previews — see what clients receive
Tips & best practices from pet care experts
Public link to share with your team
Learning Hub
Cancellation Policy
5 sections
Booking Flow
5 sections
Invoicing
5 sections
Email Notifications
5 sections
Email Notifications
How it works
Interactive example
Email preview
Tips & best practices
Preview: Client receives this email
See exactly what your clients see
Explore the Learning Hub yourself
Browse interactive guides for every policy — no sign-up required.
Everything you want to know
How long does it take to switch from spreadsheets / WhatsApp?
Will my brand still come first?
Do you handle DEFRA & Livestock Act compliance?
How do online payments work?
Can my staff and clients use this on their phones?
What if I don't board — I only walk dogs?
Is my client data safe?
What support do I get?
Ready to see it in action?
Start your free 14-day trial. No credit card needed.
MyPetSitter®
The all-in-one platform for pet care professionals. Beautiful, powerful, and built with love for the pet industry.
Tools
DEFRA Readiness Check
Livestock Worrying Check
Earnings Calculator
How Many Dogs Can I Walk?
Dog Boarding Licence Guide
Product
Features
Pricing
Compare
Learning Hub
About Us
Sign In
Start Free Trial
Legal
Privacy Policy
Cookie Policy
Terms of Service
Code of Conduct
Directory
Business Directory
List your business
Remember
Journal
Support
Submit a Ticket
hello@mypetsitter.co.uk
Telegram
Discord
YouTube
Available Mon–Fri, 9am–5pm
Contact Us
© 2026 MyPetSitter. All rights reserved.
Proud member · Pet Industry Federation
ICO Registration: ZC191166 · GDPR Compliant · Data hosted on Google Cloud (EU)
MyPetSitter Ltd · Registered in England & Wales, company no. 17063676 · Registered office: 19 Yarrow Drive, Harrogate, HG3 2XD · UK trade mark no. UK00004352373