Learning Hub · Licensing & Compliance
DEFRA Compliance Logs
What are the Compliance Logs?
The Compliance Logs are six digital record-keeping tools that replace paper-based DEFRA logs. Every licensed boarding establishment must maintain daily records as evidence of compliance. These logs are structured to match exactly what inspectors look for during licensing visits — and they're always inspection-ready because they're timestamped, signed, and stored digitally with full audit trails. The six log types are: Daily Welfare Checks, Cleaning & Disinfection Schedule, Medication Administration, Incident Reports, Fire Safety, and Risk Assessments.
The six compliance log types — in detail
Each log serves a specific DEFRA condition. Here is what each one tracks, how you fill it in, and what inspectors look for:
Daily Welfare Checks
Required by DEFRA Condition 7 (monitoring). Every dog must be observed at least twice daily. The form captures: dog name, kennel unit, appetite status (Eaten/Partial/Refused), behaviour observations (Normal/Anxious/Aggressive/Lethargic), physical check (coat, eyes, ears, limbs), exercise given (duration + type), and free-text notes. Staff sign each entry. If a concern is flagged, the system prompts an action plan.
Cleaning & Disinfection Schedule
Required by DEFRA Condition 5 (disease control). Logs every cleaning event: area cleaned (kennel unit, corridor, isolation, outdoor run, food prep, reception), disinfectant used (product name + dilution ratio), contact time achieved (minimum 10 minutes for most veterinary disinfectants), rinse completed, dried before re-use, and staff member who performed it. Tracks cleaning by shift (AM/PM/Deep Clean).
Medication Administration Log
Required by DEFRA Condition 9 (veterinary care). Every medication dose is recorded with: dog name, medication name, dose + route (oral/topical/injection), time administered, prescribed by (vet name + practice), reason, staff who administered it, and client consent confirmation. Never administer medication without a vet prescription and owner consent — this log proves both.
Incident Report Log
Required by DEFRA Condition 10 (emergency procedures). Records any notable event: dog-on-dog incidents, bites (to staff or dogs), escapes, injuries, property damage, illness onset, client complaints, or near-misses. Each entry captures: date/time, dogs/people involved, detailed description, immediate action taken, follow-up actions, whether the owner was notified, and whether external reporting was required (e.g. to the council, APHA, or police).
Fire Safety Log
Required by the Regulatory Reform (Fire Safety) Order 2005 and DEFRA Condition 6 (environment). Tracks: fire equipment checks (dates, types, locations), fire drill records (date, duration, number of staff/dogs evacuated, issues noted), fire alarm tests (weekly), fire risk assessment reviews (annual), and a compliance checklist covering detectors, signage, evacuation plans, extinguisher service dates, and staff training records.
Risk Assessment Register
Required by DEFRA Condition 3 (suitable environment) and general health & safety law. Documents each identified hazard: description, risk level (Low/Medium/High/Critical), likelihood, severity, existing control measures, additional controls needed, responsible person, and review schedule. Covers common kennel hazards: slip-and-fall, chemical exposure, dog-related injuries, zoonotic disease, fire, electrical, flood, extreme weather.
Daily welfare check — animated walkthrough
Morning welfare round: checking 6 dogs currently boarding
Bella (Kennel 1) — Eaten well, normal behaviour, coat good
Checked 07:15 by Sarah
Max (Kennel 2) — Partial appetite, slightly anxious
Checked 07:22 by Sarah — note: first boarding stay, monitor closely
Charlie (Kennel 3) — Eaten well, playful, exercise given 20 min
Checked 07:30 by Sarah
Luna (Kennel 4) — Medication administered (Apoquel 16mg oral)
Checked 07:38 by Tom — owner-supplied medication, vet-prescribed
Buddy (Isolation) — Nasal discharge, coughing, vet called
Checked 07:45 by Sarah — isolated yesterday, vet visit booked 09:00
Rosie (Kennel 5) — Eaten well, normal behaviour, loves enrichment toy
Checked 07:52 by Tom
1/6 checked...
What inspectors see when they review your logs
Click each scenario to see the result and email preview
Inspector asks to see the last 30 days of welfare records
You open the Welfare Checks tab, select the date range, and instantly display every daily check — timestamped, signed, with notes on any concerns and follow-up actions. The inspector can see appetite trends, behaviour patterns, and that every dog was checked at least twice daily. Digital records are accepted by DEFRA provided they are backed up and password-protected.
Inspector Feedback — Welfare Records
to: client@example.com
Excellent record-keeping. Digital welfare logs are comprehensive, consistently completed, and show clear evidence of twice-daily monitoring. Action plans documented for all flagged concerns. Meets higher standard for daily observation.
A kennel cough outbreak is suspected — inspector asks for your response documentation
You show: (1) the Welfare Check log where the first symptoms were flagged, (2) the Incident Report log documenting immediate isolation and owner notification, (3) the Cleaning Log showing enhanced disinfection of the affected kennel and adjacent areas with contact times, (4) the Medication Log showing vet-prescribed treatment, and (5) the Risk Assessment updated with "Kennel Cough Outbreak" as an active hazard with control measures. All six logs working together tell the complete story.
Inspector Feedback — Disease Response
to: client@example.com
Excellent biosecurity response. Prompt isolation, thorough cleaning records with appropriate contact times, clear communication with owner, and vet involvement documented. Risk assessment updated to reflect the outbreak. This is exactly what we look for at higher standard.
Fire safety compliance checklist
Annual fire safety review — ticking off each DEFRA and fire safety requirement
Smoke detectors tested weekly
Last test: 17 Feb 2026 — all units operational
Fire extinguishers serviced annually
Service date: 10 Jan 2026 — 4x CO2, 2x Foam
Fire evacuation plan displayed
Posted in reception, kennel corridor, staff room
Fire drill completed this quarter
Last drill: 5 Feb 2026 — 4 staff, 8 dogs, 3 min 20 sec evacuation
All staff trained in fire safety
Training module: Fire Safety & Evacuation — 5/5 staff passed
Emergency exits clear and unobstructed
Checked daily as part of opening routine
Fire risk assessment reviewed annually
Review date: 10 Jan 2026 — next due: Jan 2027
✓ All 7 items verified — inspection ready
Tips & best practice
Complete welfare checks at the same time each day — morning and evening rounds create a consistent pattern that inspectors love to see.
Always record the disinfectant dilution ratio AND contact time. "Cleaned with F10" isn't enough — "F10 at 1:250, 10-minute contact time" is what inspectors want.
Never administer medication without recording it — even eye drops. The medication log is a legal document that protects both you and the animal.
Write incident reports within 1 hour of the event while details are fresh. Include exact times, not "this morning." Inspectors check timestamps.
Fire drills should be timed. Record exactly how long evacuation took, how many dogs and staff were involved, and what went wrong. "Drill completed" without details fails the higher standard.
Review risk assessments quarterly, not just annually. Add new hazards as they arise (e.g. building work, new equipment, seasonal risks like heatstroke in summer).
The cleaning log should show different disinfectants for different areas — using F10 for kennels but a food-safe product for food preparation areas demonstrates proper understanding.
Back up your digital records weekly. DEFRA accepts digital records provided they are "password protected and backed up." Set up automatic cloud backups.
Learning Hub • DEFRA Compliance Logs
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