MyPetSitter vs Time To Pet
Time To Pet is the most established pet-sitting platform in the US, with a polished product and a 10-year track record. For UK businesses it has two practical issues: it's priced in USD with no UK-specific compliance, and its payment model still passes Stripe fees through to the customer at checkout.
At a glance
MyPetSitter
Time To Pet
Headquarters
United Kingdom
United States
Pricing range
£18 – £65/mo · all-inclusive
£20–£40+/mo · plus £13/staff member
Customer-facing fee model
Customer pays exact invoice
Customer absorbs Stripe pass-through fees
Branded customer PWA
✓ Included (£19 add-on)
✗ Not available
UK DEFRA compliance
✓ Built-in (Boarder/Pro)
✗ Not built-in
Free trial
✓ 14 days
Varies
Why switch from Time To Pet
The specific things MyPetSitter does that Time To Pet doesn't — or charges a lot more for.
You keep more per booking
Time To Pet doesn't take a card fee, but its Stripe pass-through model adds 1.5–2.5% + 20p onto every customer transaction. MyPetSitter uses Stripe Connect Direct Charge — your customer pays the exact invoice, MPS takes 1% from your connected-account balance.
Branded app for your clients
Your business name and logo on every client's phone via PWA, for £19/mo. Time To Pet client portal is "Powered by Time To Pet" — they see the Time To Pet logo, not yours.
Cheaper at every team size
Time To Pet Team is £40 + £13/staff. MyPetSitter Walker plan is £29 flat with unlimited staff. A 4-person team saves ~£300/year.
UK compliance built-in
DEFRA module, sickness-policy cancellation fees, extreme-weather silent-save — all native. Time To Pet doesn't have these because the US doesn't need them.
Settlement invoices when clients leave
When a relationship ends, MPS bundles every outstanding booking + tip + ledger entry into one final invoice. Time To Pet leaves you to chase manually.
Where Time To Pet is ahead
We won't pretend they don't have any advantages.
Live GPS route tracking
Time To Pet shows the walker's live route to the client on a map during the walk. MPS has check-in/out timestamps for compliance but the live-map view is on our roadmap.
Larger user base & reviews
Time To Pet has 1,000+ businesses and 10 years of Capterra reviews. MyPetSitter is launching publicly in mid-2026 — fewer reviews today, but you can talk to the founder direct.
Switching from Time To Pet is easier than you think
Migrating from Time To Pet takes about an hour. Export your clients + pets as CSV from TTP, we import everything (with original booking-history pricing preserved), and your saved Stripe payment methods can be cloned across accounts so customers never have to re-enter their card.
Also comparing
Try MyPetSitter free
14 days free. Migrate from Time To Pet when you're ready.
MyPetSitter®
The all-in-one platform for pet care professionals. Beautiful, powerful, and built with love for the pet industry.
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Earnings Calculator
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Dog Boarding Licence Guide
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MyPetSitter Ltd · Registered in England & Wales, company no. 17063676 · Registered office: 19 Yarrow Drive, Harrogate, HG3 2XD · UK trade mark no. UK00004352373