MyPetSitter vs ProPet
ProPet is a solid UK choice with a Starter / Unlimited tier model. The drawbacks: pricing jumps sharply at 100 clients (£29 → £79), customers still absorb Stripe pass-through fees at checkout, and there's no branded customer-facing app.
At a glance
MyPetSitter
ProPet
Headquarters
United Kingdom
United Kingdom
Pricing range
£18 – £65/mo · all-inclusive
£29 (Starter ≤100 clients) – £79 (Unlimited)
Customer-facing fee model
Customer pays exact invoice
Stripe pass-through; business absorbs fees
Branded customer PWA
✓ Included (£19 add-on)
✗ Not available
UK DEFRA compliance
✓ Built-in (Boarder/Pro)
✗ Not built-in
Free trial
✓ 14 days
Varies
Why switch from ProPet
The specific things MyPetSitter does that ProPet doesn't — or charges a lot more for.
No client-count cliff
ProPet Starter caps at 100 clients then jumps to £79 Unlimited. MyPetSitter Walker (£29) is unlimited from day one — no surprise tier upgrade when you grow.
Customer-friendly payment model
MyPetSitter uses Stripe Direct Charge — customers pay exact invoice, you absorb processing on your side. ProPet passes Stripe fees through to the customer at checkout, which adds a visible 1.5–3% to every card payment.
Branded PWA for your business
A real branded app on every client phone for £19/mo. ProPet portals show their branding.
PupBook + Pupdates engagement layer
Social wall + photo daily reports build emotional stickiness. ProPet sticks to scheduling + invoicing only.
UK compliance bundled
DEFRA module, sickness-policy cancellation, extreme-weather silent-save policy. ProPet has partial compliance support.
Where ProPet is ahead
We won't pretend they don't have any advantages.
Live GPS map for walks
ProPet has been shipping a live walker-tracking map for a while. MPS has compliance check-in/out today; live map is on the roadmap.
Switching from ProPet is easier than you think
CSV import from ProPet covers clients, pets, bookings + invoices. Pricing history preserved so old invoices stay correct.
Also comparing
Try MyPetSitter free
14 days free. Migrate from ProPet when you're ready.