Head-to-head comparison

MyPetSitter vs ProPet

ProPet is a solid UK choice with a Starter / Unlimited tier model. The drawbacks: pricing jumps sharply at 100 clients (£29 → £79), customers still absorb Stripe pass-through fees at checkout, and there's no branded customer-facing app.

At a glance

MyPetSitter

ProPet

Headquarters

United Kingdom

Pricing range

£18 – £65/mo · all-inclusive

£29 (Starter ≤100 clients) – £79 (Unlimited)

Customer-facing fee model

Customer pays exact invoice

Stripe pass-through; business absorbs fees

Branded customer PWA

✓ Included (£19 add-on)

✗ Not available

UK DEFRA compliance

✓ Built-in (Boarder/Pro)

✗ Not built-in

Free trial

✓ 14 days

Varies

Why switch from ProPet

The specific things MyPetSitter does that ProPet doesn't — or charges a lot more for.

No client-count cliff

ProPet Starter caps at 100 clients then jumps to £79 Unlimited. MyPetSitter Walker (£29) is unlimited from day one — no surprise tier upgrade when you grow.

Customer-friendly payment model

MyPetSitter uses Stripe Direct Charge — customers pay exact invoice, you absorb processing on your side. ProPet passes Stripe fees through to the customer at checkout, which adds a visible 1.5–3% to every card payment.

Branded PWA for your business

A real branded app on every client phone for £19/mo. ProPet portals show their branding.

PupBook + Pupdates engagement layer

Social wall + photo daily reports build emotional stickiness. ProPet sticks to scheduling + invoicing only.

UK compliance bundled

DEFRA module, sickness-policy cancellation, extreme-weather silent-save policy. ProPet has partial compliance support.

Fair assessment

Where ProPet is ahead

We won't pretend they don't have any advantages.

Live GPS map for walks

ProPet has been shipping a live walker-tracking map for a while. MPS has compliance check-in/out today; live map is on the roadmap.

Switching from ProPet is easier than you think

CSV import from ProPet covers clients, pets, bookings + invoices. Pricing history preserved so old invoices stay correct.

Also comparing

vs Time To Pet

vs Pet Sitter Plus

vs PetPocketbook

vs Scout for Pets

vs DoTimely

vs Pawfinity

vs Gingr

vs PetExec

vs Easy Busy Pets

Try MyPetSitter free

14 days free. Migrate from ProPet when you're ready.

MyPetSitter^®

The all-in-one platform for pet care professionals. Beautiful, powerful, and built with love for the pet industry.

Tools

DEFRA Readiness Check

Livestock Worrying Check

Earnings Calculator

How Many Dogs Can I Walk?

Dog Boarding Licence Guide

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